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Life Insurance Claims Services

Our team of claims experts work with you to provide claims services that fit your interim or long term needs. We provide support for individual or group ordinary life and living benefits business.

Life Reinsurance Claims Insight Paper

Download the 2013 Industry Insight Paper on Life Reinsurance Claims. 

Thank you for those who participated. 

Claims Administration

ceded, assumed, and retro claims administration

Our team of claims analysts can provide administrative support for reinsured ordinary life and living benefits business.

We will work alongside you to develop and provide reinsurance claims administration services that fill your process gaps and resource needs, either on short- or long-term basis.  We can provide support using your technology or work with you to have a customized solution within our environment. Our team is dedicated to meet your claims service level standards and turnaround times.  

Ceded claims administration services include:

  • Unearned premium calculations 
  • Reporting of claims to reinsurers
  • Managing claims reimbursements (receipt and application of cash and follow-ups)
  • Tracking and reporting of aging claims
  • Data analysis and trending
  • Process and controls documentation

Assumed claims administration services include:

  • Intake of claims (initial and final notices, validation of necessary requirements)
  • In-force cession and premium validation for reported claims
  • Processing of disbursements for death claims and living benefits, for individually settled, netted, or bulk claims
  • Data analysis and trending
  • Process and controls documentation

Retrocession claims administration services include:  

  • Submitting payment requests and providing accompanying documentation
  • Managing follow-ups and tracking of retro claims recoverables 
  • Allocating payments upon receipt

For all of the above, we also will provide data analysis, including trending, and process and controls documentation.

Contact us today to talk about your claims administration needs.