The THiNK Blog

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Raymond E. DiDonna


Recent Posts

Business Leadership Series Part 5: Understand the Levers

May 1, 2019 3:48:25 PM / by Raymond E. DiDonna posted in Business Leadership Series

In part 1-4 of this business leadership series you’ve investigated the business structure, identified the gaps and communicated a clear and vivid vision. Now, it’s time to start thinking about how you can improve the financial results of your business. In part 5, you will analyze and identify what you can (and should) focus on in your business to make it profitable.  In other words, you have to find the key levers that drive results and that you have control over.

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Business Leadership Series Part 4: Balance the Constituents

Apr 23, 2019 11:16:24 AM / by Raymond E. DiDonna posted in Business Leadership Series

As you reach step 4 of this business leadership series, we return to the idea that every business has several key constituents.  And, importantly, these constituents all have a different focus.

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Business Leadership Series Part 3: Create the Vision

Apr 1, 2019 4:41:59 PM / by Raymond E. DiDonna posted in Business Leadership Series

Absolutely essential in your role as business leader is inspiring everyone involved in your company to achieve higher and higher levels of success by: creating the vision. After implementing part 1 and part 2 of this Business Leadership Series, you now have a solid understanding of the company, and should be ready to paint a picture of the future.

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Business Leadership Series Part 2: Assess the Current State

Feb 20, 2019 9:50:41 AM / by Raymond E. DiDonna posted in Business Leadership Series

The second instalment of the Business Leadership Series offers a structured guide to go deep and get a good, close look at the current state of your organization from a number of different perspectives. Now that you’ve got a grip on the business model, based on part 1 of this series, and a high-level view of the organization, it’s time for a more detailed look at what’s happening.

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Business Leadership Series- Part 1: Understanding the Business Model

Jan 31, 2019 1:43:09 PM / by Raymond E. DiDonna posted in Business Leadership Series

I’m excited to introduce our latest blog series – this time, we’re giving a crash course on business leadership, geared toward intermediate level professionals. Imagine you were suddenly promoted from your current role to running the entire business – this series will provide a step-by-step guide and tried-and-true strategies for how to succeed and lead from the top. It also provides a great refresher for business leaders moving to a new organization or seasoned executives looking to get back to basics and direct their company toward an ambitious goal. We’ll help you understand how to run your profit and loss (P&L) center – and provide tactical steps on how you can do it successfully.  

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Transformation Through Strategic Resourcing

Nov 30, 2018 10:57:43 AM / by Raymond E. DiDonna posted in Insurance, Thought Leadership, Industry News

 

As much as technology promises to be a boom to the life and health insurance industry, our business is a still very much a people business. While Artificial Intelligence (AI) offers opportunities to streamline our risk management processes and improve the customer experience, the core of what we do is driven by humans handling complex decisions and nuanced interactions.

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The First Step in Digital Transformation: Process Review

Oct 31, 2018 12:48:34 PM / by Raymond E. DiDonna posted in Insurance, Thought Leadership, Industry News

The insurance industry is undergoing rapid digital transformation fueled by the average consumer’s desire/willingness to engage online. In a study released by EY Global, 80% of customers said they were willing to use digital and remote channel options for different tasks and transactions.

Digitization has the potential to dramatically increase customer engagement at a lower price point – both perennial challenges for the industry. It also has the potential to improve the underwriting process, leading to a better overall customer experience. Nevertheless, digital transformation requires more than simply applying technologies to current processes.

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Lead with Feedback: How to Build a High-Performing Team

Oct 19, 2018 4:14:05 PM / by Raymond E. DiDonna posted in Thought Leadership

Managers tackle diverse responsibilities and competing deadlines – but the most important thing they manage is their team. In order to get the best performances from individuals and create a unified team, managers need to be well-versed in effective feedback strategies. Connecting with people and providing feedback that resonates is a critical skill to achieve your goals and get results.

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3 Ways Actuaries Can Effectively Communicate with Nontechnical Audiences

Mar 14, 2018 12:48:04 PM / by Raymond E. DiDonna

The content of this article was originally published in The Actuary as Simplifying the Complex: How to speak to nontechnical audiences.

A natural part of anyone’s business career, the further you advance, the broader your audience becomes. And that applies to both formal and informal settings.

As an actuarial student, your primary audience is your boss (an actuary), his or her peers (other actuaries) and your peers (actuarial students). For the most part, this group is homogenous and very similar to you. Thus, it’s not too difficult to prepare to present information to them. You just need to focus on how you want to present the information since, generally speaking, the way you want to present it is the way they want to receive it. Said differently, early in your career you already know your audience well. This is not true, how­ever, as your career advances and your audience gets more diverse.

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[CEO Series] 7 Tips To Become a Better Influencer

May 30, 2016 1:02:02 PM / by Raymond E. DiDonna posted in Thought Leadership, CEO Series

Have you ever thought about how many instances there are in a day where you influence other people? The budget you need to get approval on, the client who is so close to signing on the dotted line, the colleague who can’t decide between pizza or salad for lunch. All of these are just a few examples of opportunities you have to influence – and those are just instances in the workplace! Your personal life is full of them, too. So when you come across these moments where you have the potential to influence another person, you want to be as successful as possible.

I recently had the chance to speak about Critical Influencing Skills for Advancing Professionals at the 2016 TAI User Group Meeting. The conference is primarily focused on educating TAI users on updates and advancements in their reinsurance software solutions. This year was an exciting one, where they announced the release of two new products: Connector and Insights. So you may be wondering where the discussion around influencing fits in? Well, 

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