The THiNK Blog

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Evaluating Underwriters Beyond Auditing

Jun 18, 2019 11:04:31 AM / by Tiffany Primerano posted in Underwriting, E-Learning / Training

As underwriters, we analyze risk in insurance proposals and determine policy terms and premiums on the basis of actuarial, statistical, and background information.  We receive intense training and amass great amounts of knowledge through hands-on training.  We accordingly possess stellar analytical skills, keen attention to detail, and advanced verbal communication skills.

Moreover, we exercise sound judgement, show consummate negotiation skills, and maintain an extraordinary ability to think outside the box in making the pieces of insurability evidence fit together like a jigsaw puzzle.  These special powers make us the superheroes of the insurance industry.

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7 Major Trends In Online Learning: How Does Our Program Stack Up?

Jun 27, 2018 11:15:00 AM / by Nick Durie posted in Training, E-Learning / Training

In a recent article posted on HRM Canada, Koreen Pagano, the Product Management Director at D2L identified “seven major trends dictating the online learning space”.  Naturally, we were intrigued not only to learn, but to shamelessly see how our Underwriting Training Program  stacked up !

Before we delve into the seven online learning trends and rate ourselves (shamelessly, remember), it’s important to consider what type of learning we are discussing. Usually when we think of learning, we harken back to grade school (awkward), high school (totally not awkward acid-washed jeans), or post-secondary (Frisbee in the quad!!).

This type of learning is fundamentally the same as it’s been for 3000 years - the “sage on the stage” model. One expert/teacher/professor lecturing to students. The benefits of this style are well documented (it’s been around for over 3000 years for a reason!!), but it’s important to note how vastly different learning experiences have become with the advent of modern technology. In fact, most would argue we don’t even truly know how we all learn online given how relatively new we are to it.

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How Low Stakes Activities Result in High-Impact Learning for Underwriters

Jun 27, 2017 3:11:29 PM / by Nick Durie posted in Underwriting, E-Learning / Training

At a recent talk I did at the CIU in Ottawa (How’s Bragging Camp? It’s going very well, thank you), my goal was to illustrate that when training is complete for a new underwriting hire, it does not mark the end of learning. Does an existing or seasoned underwriter require less knowledge acquisition or skills training once on the job? Of course not! With changes in medical advances, industry policy changes, and new products on the market, the very nature of the underwriting profession requires learning to be ongoing. Unfortunately there are some challenges and barriers that get in the way. However, as you'll discover by the end of this article, you can create high impact learning experiences by implementing low stakes activities. Let's first explore the challenges... 

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Why Recruiting Dynamic Talent = An All-Star Underwriting Team

Jun 22, 2017 3:41:40 PM / by Miguel Ceron posted in Underwriting, Training, E-Learning / Training

You have a gap on your underwriting team and are recruiting to fill the position. What kind of person are you looking for? What kind of person are you not looking for? While you have a set of skills and knowledge in mind, the recruiting process isn’t always as simple as finding a candidate with x years of experience or y and z qualifications. Plus, qualifications aren’t the ‘be all, end all’.

We are firm believers that hiring for fit is paramount - especially when you are hiring someone into a team environment. To cultivate a high performing team – being able to work collaboratively and demonstrate a thirst for learning are key assets.

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Didn’t Think You’d End Up in Insurance? You’re Not Alone!

Oct 26, 2016 9:34:08 AM / by Miguel Ceron posted in Underwriting, Insurance, E-Learning / Training

There is an old joke in our industry that nobody actually grows up planning to be in insurance, you sort of just fall into it. While it may not be true ALL of the time, it is definitely a recurring theme among many of my industry peers – including myself.

For me, insurance was somewhat of a family business that I had a lot of exposure to growing up. After studying business, I decided that insurance was a logical step for me because I was familiar with the field. That was almost 10 years ago, and I have been building and enjoying my career in the insurance industry ever since.  

Many of our veterans within the life insurance industry are retiring and many more are expected to follow suit in the coming years.

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What’s so funny about learning to become an Underwriter?

Aug 25, 2016 4:46:23 PM / by Nick Durie posted in Underwriting, E-Learning / Training

I will freely admit; I wrote that title before I even started writing this post. I know, that’s the opposite way of doing things, but I was really excited because I was given the opportunity to try and write a blog post that combines my work with my other passion. By day, I am an E-Learning Product Manager, responsible for ensuring the best, most successful learning experience for students of LOGiQ3’s online Underwriting Training Program. By night, I am an amateur stand-up comic, performing mostly at open mics while I hone that very difficult art, mostly in front of few audience members.

I was excited to try and draw parallels between the two - some quips about the nature of Underwriters; clever puns on the insurance industry (I hate puns); maybe even a self-deprecating take on my job.

But the truth is, there is nothing funny about learning to become an Underwriter. It’s serious work, which demands attention, focus, and energy. 

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Why Case Clinics are Critical for Underwriting Training

May 12, 2016 6:50:15 AM / by Mervyn Gillson posted in Underwriting, E-Learning / Training

Underwriting training and advanced underwriting education can come in many forms, but what better way to learn than to share knowledge in the form of discussions with peers? This is a tried and tested method for our underwriting team, and we call them Case Clinics! They can take the form of a discussion around either specific cases or generalities, and each will work.

The main goal is to share thoughts and experiences on cases or impairments and generate discussion from different perspectives. During the process, note-taking is encouraged so that at the end of the day you have a useful resource your underwriters can use to recall for future cases. A full circle experience that benefits all parties involved during and after its complete. Wondering how you can introduce Case Clinics to your team of underwriting? Get my advice below!

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Think You're Cut Out to be a Team Mentor? Try this Quiz!

Sep 28, 2015 4:15:30 PM / by Mervyn Gillson posted in Underwriting, Training, E-Learning / Training

Mentoring has been around a long time. In fact, it is said to have originated when Odysseus went to fight in the Trojan War and he put his trusted friend, Mentor, in charge of his son, Telemachus. The term mentor has generally come to define someone with more experience being able to help someone with less  experience by sharing their wisdom and knowledge.

Mentoring is different than coaching in that a mentor supplements the coaching provided by the person’s boss/supervisor/manager. In fact a person can, and should, have more than one mentor so that a breadth of knowledge and experience can be learned. A mentee can definitely learn from more than one mentor because it gives them different perspectives.

So, in order to find out if you have what it takes to be a mentor, take a shot at answering the 10 questions we’ve crafted for you here in this Mentorship 101 Quiz!

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Using LOGiQ3's E-Learning Program to Complement your Life Underwriting Insurance Designation Studies

Aug 21, 2015 1:18:45 PM / by Seema Samad posted in Underwriting, E-Learning / Training

Hi there,

My name is Seema and I’m one of LOGiQ3’s life underwriters. Not long ago, one of my wonderful colleagues and of course friend, here at LOGiQ3 wrote a blog post titled;   “The Reinsurance Analyst's Guide to Achieving your FLMI, ARA & ACS” which provided some insight on what is needed to own your career in the Reinsurance industry and take it to the next level. On a similar note, my goal with this blog post I have for you here is to shed light on how Underwriters can gain a competitive edge while studying for their professional designations, FALU and FLMI.

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