The THiNK Blog

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Client Driven - What Does It Really Mean?

May 3, 2017 9:00:00 AM / by Miguel Ceron posted in LOGiQ3 Culture, Insurance, Thought Leadership, LOGiQ3, Outsourcing, Industry News

Client Driven, a buzzword that gets tossed around in any industry, yet can be interpreted in many ways. Our organization is no exception, in fact, it is one of our company’s 11 Maxims. In my experience, how this is interpreted depends greatly on the type of business you’re running (product vs. service, B2B, B2C, etc.). Each of these business models may have different approaches when it comes to how they incorporate Client Driven behaviour into their organization’s offerings. Regardless of which category your organization falls into, its important to discover what being client driven means to you.

Here are some questions to guide your thinking.

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9 Questions We Asked our Co-Founders to Inspire Your 2017!

Jan 4, 2017 2:00:00 PM / by Wilson Varghese posted in LOGiQ3 Culture

I've always seen the month of January as the month of inspiration! It's the time of year, where most of us are still elated and motivated by our new year's resolutions.

We've committed to juicing, detoxing, exercising, reading, traveling... you name it! Whatever your commitment to self-improvement or enlightenment, the month of January is where many of us seek inspiration, to help keep us going.

In light of this, we found it appropriate to share some of the things that have inspired our co-founders, our teams and the groups of people who make our family of companies

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Maintaining a Client Driven Culture – Why Innovation is Crucial

Jul 28, 2016 3:00:00 PM / by Miguel Ceron posted in APEXA, LOGiQ3, LOGiQ3 Culture

Developing a Client Driven Culture is something we live and breathe. After all, it is one of the 11 Maxims that drive the way we do business.

You may remember our previous post What it means to be Client Driven, where we highlighted two very important facets of a Client Driven business; one the ability to deliver on promises and two provide a high level of service to clients. Under promise and over deliver – Customer Service 101.  However, being client-driven is more than just a process or standard service – it is a frame of mind that should be present in all aspects of your business development model, to ensure ultimate client satisfaction. 

We are living in a world where consumers are highly knowledgeable and more empowered than ever – an age where information is at our fingertips and most customers have done extensive research on their purchase options well before dealing with any sales person. This has shaped what it means to have a client driven business to include more than just follow-through on commitments and providing clients with the level of service that they (rightfully) expect. Being client-driven is about anticipating the needs of your clients and honing your product or service to meet and exceed them. Being able to provide a solution to any current or future challenges, allows you to stay ahead of the curve as your industry grows and evolves around you.

So how can you stay ahead of the curve?

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Two Necessary Business Strategies For Continued Growth

Apr 26, 2016 5:40:04 PM / by Raymond E. DiDonna posted in LOGiQ3 Culture, Thought Leadership, CEO Series

So you’ve made it past the ten year mark as a company. That’s a huge accomplishment (and one we celebrated this year) considering 90% of startups fail. You are proud of what you have accomplished but you’re likely focused on the future and how to continue building on that growth and momentum. In other words, how can your business grow bigger and get better all while maintaining success. As CEO, this is a question I am tasked with every day. Of course the specific answers to this question will look different for every company but I think there are a two overarching strategies that can lead you to continued success. Find out what they are below.


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Why Your Interview Process Should Be Like Dating: Building the Right People & Talent Part II

Apr 21, 2016 1:44:22 PM / by Natalie Ho posted in LOGiQ3 Culture

In a previous post, we outlined the necessary steps to establishing an environment that people want to join. This is one of the keys to building the right people and talent at your organization. The second, is all about how to get these people in the door. As mentioned in the last post – the process is similar to dating.

Though Human Resources is not my area of expertise, I have played a role in building the  winning team at LOGiQ3 from day one. In this blog, I’ll try my best to share some insight as to why dating is a good comparison when it comes to People & Talent.  

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Four Reasons Mark Zuckerberg's Letter to his Newborn Daughter has Inspired Us This Holiday Season

Dec 7, 2015 12:50:25 PM / by Nick Joly posted in LOGiQ3 Culture, LOGiQ3

By now, many of you have likely read Mark Zuckerberg and wife, Priscilla Chan's letter to their newborn daughter, announcing that they will be donating 99% of their Facebook shares (valued at approx. $45 billion) to causes such as curing diseases, personalized learning and building stronger communities, among others. 

The letter was moving, it was honest and it was written for a greater cause, but most importantly, it was inspirational. Zuckerberg's gesture really should serve as inspiration to everyone across the globe. It's a representation of the fact that we can ALL make a difference. Here's why.

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LOGiQ3 Final MOVE for MOVEmber this year!

Nov 26, 2015 12:00:25 PM / by Andrea Gao posted in LOGiQ3 Culture

An open letter to our friends, clients and stakeholders.
As Movember is coming to an end, we are launching our giving campaign as a final boost.
Want to contribute to a great cause? Just submit a testimonial and we will donate on your behalf!

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Nov 5, 2015 2:31:27 PM / by Andrea Gao posted in LOGiQ3 Culture

Every year LOGiQ3 participates in Movember in support of Mens Health.  

This year we are taking on the Movement challenge and have dedicated a physical activity for the team everyday. Check out our campaign page to donate. Our sister company, APEXA is also on board!

 As health and wellness advocates we are enthused about the possibilities of making a difference. We try to do what we can at each opportunity to engage our team in participating. We started off the month with a blog by one of our expert underwriters on The Risks of Prostate Cancer and will be participating in the new Movember Move initiative .

MOVE is a new way to fundraise for men's health - the challenge is to get active and MOVE everyday of Movember, 30 moves in 30 days. We are stepping up to the challenge, literally!

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Summer Internships: An Inside Look at why YOU Should Apply!

Aug 12, 2015 8:30:00 AM / by Max Kraus posted in LOGiQ3 Culture, LOGiQ3, Summer Internship

One of the most exciting and challenging times in an individual’s life is their first week in a new role at a new company; “how will I fit in with my coworkers? Will I bear the brunt of the water cooler gossip? Do they have a deluxe Keurig machine?” The aspect of a person’s new job that is most nerve racking is not the tasks of the job, nor is it the meetings you will have to contribute to, but it is how you will gel with the organization’s culture and beliefs.

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[TED Talk Tuesdays]: 4 Examples of Power that Drives Transformation

Apr 7, 2015 7:13:00 PM / by John Bilodeau posted in LOGiQ3 Culture, Thought Leadership, Innovation

This is the first of a multi-part [TED Talk Tuesdays] Series 

This month at LOGiQ3 we watched 4 TED talks as part of our TED Tuesdays series, which invites all of our employees to spend one lunch hour a week together watching and discussing a TED talk selected by their fellow colleagues. 

We began with Chris’ favorite TED Talk to launch the month: Luis van Ahn’s talk about online collaboration. This talk brought up a number of interesting ideas about the power of collaboration, as the nature of work is transformed by the technologies that increasingly connect us all. 

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