The THiNK Blog

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7 Major Trends In Online Learning: How Does Our Program Stack Up?

Jun 27, 2018 11:15:00 AM / by Nick Durie posted in E-Learning / Training, Training


In a recent article posted on HRM Canada, Koreen Pagano, the Product Management Director at D2L identified “seven major trends dictating the online learning space”.  Naturally, we were intrigued not only to learn, but to shamelessly see how our Underwriting Training Program  stacked up !

Before we delve into the seven online learning trends and rate ourselves (shamelessly, remember), it’s important to consider what type of learning we are discussing. Usually when we think of learning, we harken back to grade school (awkward), high school (totally not awkward acid-washed jeans), or post-secondary (Frisbee in the quad!!).

This type of learning is fundamentally the same as it’s been for 3000 years - the “sage on the stage” model. One expert/teacher/professor lecturing to students. The benefits of this style are well documented (it’s been around for over 3000 years for a reason!!), but it’s important to note how vastly different learning experiences have become with the advent of modern technology. In fact, most would argue we don’t even truly know how we all learn online given how relatively new we are to it.

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Why Recruiting Dynamic Talent = An All-Star Underwriting Team

Jun 22, 2017 3:41:40 PM / by Miguel Ceron posted in Underwriting, Training, E-Learning / Training

You have a gap on your underwriting team and are recruiting to fill the position. What kind of person are you looking for? What kind of person are you not looking for? While you have a set of skills and knowledge in mind, the recruiting process isn’t always as simple as finding a candidate with x years of experience or y and z qualifications. Plus, qualifications aren’t the ‘be all, end all’.

We are firm believers that hiring for fit is paramount - especially when you are hiring someone into a team environment. To cultivate a high performing team – being able to work collaboratively and demonstrate a thirst for learning are key assets.

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The Current State of Underwriting and What it Means for Leaders

May 31, 2017 1:01:00 PM / by Miguel Ceron posted in Life Underwriting, Underwriting, Training

The Insurance Industry is changing every day. These changes present themselves in our collective value offerings, in the methods of how we are able to buy and sell insurance, or even in how insurers are able to underwrite and classify risk. Regardless of the change, they all have implications on the evolving roles of Life Underwriters.

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6 Ways to Prepare for the Insurance Industry Retirement Gap

Aug 22, 2016 4:42:06 PM / by Megan Gardner posted in Reinsurance, Training

In the coming years, the insurance industry will experience major loss of talent due to retirement. According to one study, about 25% of professionals in the industry will retire by 2018! This concern over such a large loss of talent has been looming over both the life and non-life industry but fortunately, is becoming more and more apparent. It was a hot topic at the TAI User Group we attended in May and will continue to be as the industry makes plans to prepare for a significant talent gap in the next 3-5 years.

So what can you do to prepare for this? I have 5 ideas below to help you get started:

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[Employee Spotlight] Building a Diverse Work Culture

Jun 24, 2016 9:40:01 AM / by Natalie Ho posted in Reinsurance, Training

The beauty of living in a diverse country such as Canada is that you get the opportunity to hire employees with not only different skillsets and expertise, but also of different cultural backgrounds. Varying cultures also have varying sets of traditions and behaviours, whether at home or in the workplace.

Over the past five years, we’ve almost tripled the size of quirky family of enthusiasts. This has not only meant growth in size but also in different backgrounds and ethnicities. And many of our employees speak multiple languages. 

As the lead of Sales & Marketing, I’m charged to think about what other markets to explore and how these markets would interact with our product and service offering. The diversities we have amongst our teams have uniquely positioned us to learn more about different work ethics, education systems, and how to conduct business in different geographies.

I recently had the chance to speak to one of our Reinsurance Analysts, Eugenia, who moved to Canada from Ukraine less than a year ago. I was curious to learn about her experience onboarding not only into a new organization but a new home. I asked Eugenia to share with me her experience as we may all benefit when it comes to onboarding new staff with different cultures.

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Think You're Cut Out to be a Team Mentor? Try this Quiz!

Sep 28, 2015 4:15:30 PM / by Mervyn Gillson posted in Underwriting, Training, E-Learning / Training

Mentoring has been around a long time. In fact, it is said to have originated when Odysseus went to fight in the Trojan War and he put his trusted friend, Mentor, in charge of his son, Telemachus. The term mentor has generally come to define someone with more experience being able to help someone with less  experience by sharing their wisdom and knowledge.

Mentoring is different than coaching in that a mentor supplements the coaching provided by the person’s boss/supervisor/manager. In fact a person can, and should, have more than one mentor so that a breadth of knowledge and experience can be learned. A mentee can definitely learn from more than one mentor because it gives them different perspectives.

So, in order to find out if you have what it takes to be a mentor, take a shot at answering the 10 questions we’ve crafted for you here in this Mentorship 101 Quiz!

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The Value of Underwriting Training and Continuous Education

Aug 5, 2015 3:58:28 PM / by John Bilodeau posted in Underwriting, Training, E-Learning / Training

Back in 2005, when I was in graduate school I helped to create an e-learning course for my department at Concordia University in Montreal. I was a teaching assistant at the time, and the professor I worked for was tasked with creating an electronic version of a course we had given together many times. We used the same textbook and basically arranged the material the same way we would present it in class.

At the time I don’t think we realized that we were participating in a pedagogical revolution, but that is what online learning has become. Although it was clear that having video and reading materials online would be more convenient than the correspondence courses that were more common at the time, we did not realize the power of the online environment could transform the way people approach learning. Much like LOGiQ3’s Underwriting E-Learning Training Program, which you will soon see, transformed not only the way I approached learning, but the way I perform in my day-to-day as well.

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Looking to Advance your Underwriting Career? Here's How!

Jul 28, 2015 10:47:00 AM / by Nick Joly posted in Underwriting, Training, E-Learning / Training

Hey underwriters! 

By now, you've likely entered what we at the office like to call "The Slow Summer Months". The time of the year where colleagues are off on summer vacations and conferences and industry events are fewer and further apart, leaving us plenty of time to "enjoy our summers" (read: playing catchup with all our work/emails/meetings you name it!).

Now I know what you might be thinking - who wants to spend their summer months playing catchup? Well here's some insider insight! If you get a hand on all that catchup stuff early on, you can spend the slow summer months advancing your career. Summer is your time to own your underwriting career and take it to the next level. Sound cheesy? Let me prove it to you! 

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3 Things We Can Do to Seek & Build the Next Generation of Life Underwriters

Oct 12, 2014 5:00:00 PM / by Natalie Ho posted in Underwriting, Training


I recently received the September issue of OTR (On The Risk), a Journal of The Academy of Life Underwriting. This issue included a great article on the results for the 2014 ALU Life Underwriter Census. 

Donna Daniells, OTR Executive Editor, provided an executive summary which highlighted a concerning finding:

"23% of life underwriters expect to continue working in a life underwriting role for 5 years or less."

What's the takeaway here? We ought to start building the next generation of life underwriters! 

Read further to see what three things we've been doing to alter this potential shortage. 

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Study Show Some Inconsistencies in Underwriting across the Map

Apr 21, 2014 2:00:00 PM / by Simon Bell posted in Underwriting, Training, Marketing

We recently had the pleasure of attending our first ELHUA conference in Prague to launch our E-Learning Underwriting Training and Continuous Education into the European market.

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