Industrial Alliance required a solution that would:
-Provide access to high quality underwriters, allowing them to continue delivering excellent service and customer experience
-Offer flexibility to dial up or down according to the business in need of processing
A partnership between Industrial Alliance Insurance and Financial Services Inc and LOGiQ3 resulted in an optimal way to ensure there were resources available for cases at all times.
A collaborative business partnership between Standard Life and LOGiQ3 resulted in a great outcome.