Note from the Author, Ray DiDonna
I originally wrote this series after presenting the topic at an industry conference for actuaries. The audience was very engaged in the workshop and it affirmed my belief that all professionals interested in advancing their careers in a significant way must be good at influencing others. How else can you get things done as a leader?
Since I joined LOGiQ3 a couple of months ago, I have been diving head first into building my knowledge of our business, our processes, our people and, of course, our customers. While I have been in the insurance industry my entire career, this is the first time I have been part of a professional services firm supporting the industry. So, while knowing how insurance and reinsurance works is important, much more important is knowing how to successfully operate a business that supports other companies via expert knowledge and resources. Recently I shared a number of early observations with our internal team—both positive and critical. I believe we have a lot going for us at LOGiQ3, such as:
Originally Published in the The Stepping Stone, August, 2014. Copyright 2014 by the Society of Actuaries, Schaumburg, Illinois. Reprinted with Permission.
Author - Raymond E. DiDonna
photo by Joseph Ma. Rosell on Flickr
Managing with Metrics:
A popular definition of a leader is someone who produces superior results through the work of others. Two of the greatest challenges a leader faces are knowing how to build a high-performance team to achieve superior results and then instituting the mechanisms necessary to actually create that team. Now, there are several key areas that a manager must focus on, such as creating a team vision, providing consistent coaching and mentoring, and rewarding outstanding performance. In this article, however, I want to focus on Managing with Metrics as a key driver of creating a high-performance team. And this concept applies equally to the team as a whole, as well as its individual members.