Since I joined LOGiQ3 a couple of months ago, I have been diving head first into building my knowledge of our business, our processes, our people and, of course, our customers. While I have been in the insurance industry my entire career, this is the first time I have been part of a professional services firm supporting the industry. So, while knowing how insurance and reinsurance works is important, much more important is knowing how to successfully operate a business that supports other companies via expert knowledge and resources. Recently I shared a number of early observations with our internal team—both positive and critical. I believe we have a lot going for us at LOGiQ3, such as:
Originally Published in the The Stepping Stone, August, 2014. Copyright 2014 by the Society of Actuaries, Schaumburg, Illinois. Reprinted with Permission.
Author - Raymond E. DiDonna
photo by Joseph Ma. Rosell on Flickr
Managing with Metrics:
A popular definition of a leader is someone who produces superior results through the work of others. Two of the greatest challenges a leader faces are knowing how to build a high-performance team to achieve superior results and then instituting the mechanisms necessary to actually create that team. Now, there are several key areas that a manager must focus on, such as creating a team vision, providing consistent coaching and mentoring, and rewarding outstanding performance. In this article, however, I want to focus on Managing with Metrics as a key driver of creating a high-performance team. And this concept applies equally to the team as a whole, as well as its individual members.
